Term and Conditions

By accessing and using householdtoolsshop.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or services.

2.1 Account Information

When making a purchase, you agree to provide accurate, current, and complete information about yourself as prompted by our registration form.

2.2 Prohibited Activities

You agree not to:

• Use the Site for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to any part of the Site
• Interfere with the proper working of the Site
• Use any automated means to access the Site without our written permission

2.3 Order Accuracy

You are responsible for ensuring the accuracy of your order, including product selection, quantity, and shipping information.

3.1 Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Professional and DIY Tools

Our products are designed for both professional and DIY use. Users are responsible for using tools appropriately and following all safety guidelines provided with products.

4.1 Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation once your order is processed.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

4.3 Pricing

All prices are listed in US dollars. We reserve the right to change prices at any time without notice, but such changes will not affect orders already processed.

4.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

5.1 Shipping Areas

We ship globally, excluding Asia and some remote areas. Shipping restrictions may apply to certain products.

5.2 Shipping Methods

We offer two shipping methods:

• Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Shipping fee: $12.95.
• Free Shipping: Available for orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

5.3 Delivery Times

Delivery times are estimates and not guaranteed. We are not responsible for delays due to customs, weather, or other factors beyond our control.

5.4 Order Tracking

You will receive tracking information once your order has been shipped.

6.1 Return Policy

You may return most new, unused items in their original packaging within 15 days of delivery for a refund or exchange.

6.2 Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned:

• Clothing
• Back Braces & Suspenders
• Used Air Tools or Chainsaws & Pole Saws that have been activated or had fuel/oil added

6.3 Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of delivery
2. Include your order number and product details
3. Wait for a Return Merchandise Authorization (RMA) number and instructions
4. Ship the item to the provided address using a trackable service

6.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable for returns due to changed mind.

6.5 Exchanges

To exchange an item, follow the return process and specify the desired model or SKU in your email.

7.1 Copyright

All content on this Site, including text, graphics, logos, images, and software, is the property of Household Tools Shop or its content suppliers and is protected by international copyright laws.

7.2 Trademarks

“Household Tools Shop” and our logo are trademarks of our company. You may not use these marks without our prior written permission.

7.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of the Site. This license does not include any resale or commercial use of the Site or its contents.

8.1 Product Use

Tools and equipment sold on our Site are intended for use by trained professionals and knowledgeable DIY enthusiasts. We are not liable for any injury, damage, or loss resulting from the misuse or improper application of our products.

8.2 Website Operation

We strive to keep our Site available and functioning smoothly, but we do not guarantee uninterrupted access. We are not liable for any damages resulting from the unavailability of the Site.

8.3 Third-Party Services

We are not responsible for the actions of third-party service providers, including shipping carriers and payment processors.

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law principles. Any legal action relating to these terms shall be filed in the courts located in New York.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833